Value added approached to operations management in the consulting engineering industry / J.A. Mocke.
The study examined project performance (PP), operations management performance (OMP) and operational personnel’s interpretation of the value added (VA) concept with the focus falling on a consulting engineering company (service oriented organization). The primary objective of this research study was...
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| Language: | en |
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North-West University
2013
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| Online Access: | http://hdl.handle.net/10394/9789 |