Perceived service delivery and productivity in the food and beverage sector in Potchefstroom / Adam Herman Viljoen
The importance of management in the food and beverage sector as well as managing food and beverage service employees are crucial aspects that influence quality service delivery. The food and beverage sector is a large service orientated segment of the greater tourism industry, and effective manageme...
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Language: | en |
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North-West University
2013
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Online Access: | http://hdl.handle.net/10394/9541 |