An approach to business process management at a higher education institution / Maria Elizabeth Nel

An approach to business process management at a higher education institution / Maria Elizabeth Nel

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Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2010.

Bibliographic Details
Main Author:	Nel, Maria Elizabeth
Published:	North-West University 2011
Subjects:	Business process re-engineering Higher education re-engineering Business process models Process-based change Business process maturity
Online Access:	http://hdl.handle.net/10394/4314

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