| Summary: | The aim of this descriptive and evaluative research study is to assess the impact
achieved by human resource management practices in the governance of the
Ditsobotla Local Municipality.
As part of local government, Ditsobotla Local Municipality is an independent sphere
of government and has specific functions assigned and regulated in terms of the
Constitution of the Republic of South Africa .
Municipalities are responsible for delivery of services to local communities in the
form of water, electricity, saniltation, waste and sewage disposal, roads, municipal
health services, recreational facilities and housing construction.
The 2011 municipal elections recorded the highest voter turnout rate in municipal
elections in South Africa since 2000; yet, the local sphere of government has also
felt the brunt of popular discontent.
Dissatisfaction with the service delivery rate, quality of housing and basic services
has been the main driver of protests across the country, but increasingly
governance-related factors have been brought to the fore.
This descriptive and evaluative study is undertaken in case study format with
particular interest in the role of HRM in the governance capacity of the Ditsobotla
Local Municipality in light of the massive service delivery expectations of
communities.
This research study not only has internal validity for Ditsobotla Municipality but also
external contextual importance for all HRM practitioners in the SA local government
sector.
In the process of conducting the study, stratified random sampling is utilised on on
ordinary employees and managers employed by Ditsobotla municipality as well as
members of the Ditsobotla community. === Thesis (MBA) North-West University, Mafikeng Campus, 2012
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