| Summary: | The subject of water is one of the most studied fields worldwide. The importance
of water in daily lives and developmental objectives can never be taken lightly.
This is the one main reason for the un-ending interest in studies relating to water.
This mini-dissertation focuses on water revenue management in the context of a
municipal environment. Most municipalities in the Republic of South Africa are in
continuous battle to supply water proficiently, to conserve water sufficiently, to
recover and manage efficiently their water resources revenues. There is an
alarming increase in new settlements in the country in the demand for water
services. The burden of providing water services is leaning on government
mechanisms. Consumers cannot afford the services and great discontent brews in
the communities since their expectations cannot be met. This is a vital battle for
the viability and sustainability of municipal water utilities. All these take place in the
backdrop of a great loss of public trust in government institutions in recent times.
The decisions that public executives have taken since the dawn of democracy
have put a challenge on sustainability of services as provided in the current day
environment. It is in this context that a link on the decisions and priorities set, is
established with the viability of the water business run by a municipality in the
Republic of South Africa . === Thesis (MBA) North-West University, Mafikeng Campus, 2012
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