| Summary: | When the new democratic government came into power, much legislation, policies and strategies were transformed, included was the welfare system that was imbalanced, unjust, discriminatory and inappropriate. It was replaced by a developmental approach that is more just, equitable and appropriate system contained in the White Paper for Social Welfare (1997). Social workers were expected to reform their method of intervention. Consequently, this study will focus on the experiences of social workers as changes were brought into the approaches used in service delivery. The goal of the study is to explore and describe social workers’ experiences on the transformation of social welfare from a traditional remedial approach to a developmental approach. The study was conducted using the qualitative research approach. The research study made use of an explorative, descriptive and contextual design. The researcher used purposive and theoretical non-probability sampling methods to draw the sample. Data was collected through semi- structured interviews. The data was analyzed using Tesch’s eight steps in Creswell (1994:155) and was verified against four criteria that Guba in (Krefting, 1991) developed for testing the trustworthiness of a qualitative study. Based on the findings and conclusion of the study, recommendations were made to the management of the department of social development on how to address the challenges facing social workers on the implementation of the developmental approach. The results will be disseminated by means of a written research report.
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