Investigating a business model for implementing pathology services within the public sector

As the business evolves, organisations are faced with challenges as today’s customers have changed, and demand a value for the products and services purchased. Customer satisfaction is a key factor to business excellence. The health sector and its service providers are faced with such demands, havin...

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Bibliographic Details
Main Author: Ngcwangu, Sakiwo
Format: Others
Language:English
Published: Nelson Mandela Metropolitan University 2012
Subjects:
Online Access:http://hdl.handle.net/10948/d1013368