A critical assessment of team building as a tourism offering in the Eastern Cape

This study researched team building as a tourism offering. Team building has particular potential to benefit tourism in the Western Region of the Eastern Cape. Team building has grown in popularity and is offered by several tourism operators in the Western Region of the Eastern Cape. Team building c...

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Bibliographic Details
Main Author: Blumel, Astrid
Format: Others
Language:English
Published: Nelson Mandela Metropolitan University 2016
Subjects:
Online Access:http://hdl.handle.net/10948/6225
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spelling ndltd-netd.ac.za-oai-union.ndltd.org-nmmu-vital-210572017-12-21T04:22:32ZA critical assessment of team building as a tourism offering in the Eastern CapeBlumel, AstridSocial responsibility of business -- South Africa -- Eastern CapeTourism -- MarketingThis study researched team building as a tourism offering. Team building has particular potential to benefit tourism in the Western Region of the Eastern Cape. Team building has grown in popularity and is offered by several tourism operators in the Western Region of the Eastern Cape. Team building can be practiced throughout the year by the use of numerous indoor and outdoor activities thereby attracting participants and tourists. The activity involves a wide range of tourism-related services and facilities which shows its potential value as tourism resource. The research methodology for this study aimed to identify the link between team building and tourism. Additionally, the study draws attention to team buildings possible socio-economic value which is added to a tourism business’s offering range and its effect on the host destination. A survey was conducted among a randomly selected target population representing role-players involved in team building and tourism activities, for which a questionnaire was developed by adapting the SERVPERF model. This enabled the researcher to identify the team building participants’ level of satisfaction with the team building operator, activity and host destination. Emerging from the gained insight into the dynamics between team building offerings and tourism businesses, recommendations have been formulated as to the relevance of team building for a tourism businesses’ offering range and the impact on the host destination. The research study identified numerous beneficial spin-off effects for the Western Region of the Eastern Cape driven from team building activities. These benefits were an increase in awareness of the destination, improved image of the Western Region of the Eastern Cape, and tourist engagement in other tourism offerings during their stay at the destination, among others.Nelson Mandela Metropolitan UniversityFaculty of Business and Economic Sciences2016ThesisMastersMComxiv, 209 leaves: color mappdfhttp://hdl.handle.net/10948/6225vital:21057EnglishNelson Mandela Metropolitan University
collection NDLTD
language English
format Others
sources NDLTD
topic Social responsibility of business -- South Africa -- Eastern Cape
Tourism -- Marketing
spellingShingle Social responsibility of business -- South Africa -- Eastern Cape
Tourism -- Marketing
Blumel, Astrid
A critical assessment of team building as a tourism offering in the Eastern Cape
description This study researched team building as a tourism offering. Team building has particular potential to benefit tourism in the Western Region of the Eastern Cape. Team building has grown in popularity and is offered by several tourism operators in the Western Region of the Eastern Cape. Team building can be practiced throughout the year by the use of numerous indoor and outdoor activities thereby attracting participants and tourists. The activity involves a wide range of tourism-related services and facilities which shows its potential value as tourism resource. The research methodology for this study aimed to identify the link between team building and tourism. Additionally, the study draws attention to team buildings possible socio-economic value which is added to a tourism business’s offering range and its effect on the host destination. A survey was conducted among a randomly selected target population representing role-players involved in team building and tourism activities, for which a questionnaire was developed by adapting the SERVPERF model. This enabled the researcher to identify the team building participants’ level of satisfaction with the team building operator, activity and host destination. Emerging from the gained insight into the dynamics between team building offerings and tourism businesses, recommendations have been formulated as to the relevance of team building for a tourism businesses’ offering range and the impact on the host destination. The research study identified numerous beneficial spin-off effects for the Western Region of the Eastern Cape driven from team building activities. These benefits were an increase in awareness of the destination, improved image of the Western Region of the Eastern Cape, and tourist engagement in other tourism offerings during their stay at the destination, among others.
author Blumel, Astrid
author_facet Blumel, Astrid
author_sort Blumel, Astrid
title A critical assessment of team building as a tourism offering in the Eastern Cape
title_short A critical assessment of team building as a tourism offering in the Eastern Cape
title_full A critical assessment of team building as a tourism offering in the Eastern Cape
title_fullStr A critical assessment of team building as a tourism offering in the Eastern Cape
title_full_unstemmed A critical assessment of team building as a tourism offering in the Eastern Cape
title_sort critical assessment of team building as a tourism offering in the eastern cape
publisher Nelson Mandela Metropolitan University
publishDate 2016
url http://hdl.handle.net/10948/6225
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