An evaluation of policies for attaining excellence in service delivery in the Port Elizabeth municipality
This dissertation is based on the assumption that the Port Elizabeth Municipality should deliver essential services effectively, efficiently and economically so as to attain excellence in service delivery. The essential services dealt with in this study are electricity; refuse collection; sewerage;...
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| Format: | Others |
| Language: | English |
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Port Elizabeth Technikon
2000
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| Online Access: | http://hdl.handle.net/10948/d1006186 |