| Summary: | submitted in partial fulfillment of the requirements for the Degree of Doctor of Technology: Information Technology, 2002. === The evaluation of telecommunications infrastructure in rural areas is a complex and messy problem that involves many tangible and intangible factors. Some of them are technical in nature while others are soft, involving social, cultural and political aspects of the problem. The evaluation requires, inter alia, societal intervention, and since societies reflect a multiplicity and diversity of values and goals, the intervention should confront these realities === D
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