| Summary: | Thesis (MTech (Quality))--Cape Peninsula University of Technology, 2010. === Eskom is embarking on a project that addresses security of supply initiatives,
which are live work, high-voltage underground cabling, strategic spares, network
planning and design, change management, technical training and contractor
development, to strengthen the security and the reliability of the supply chain.
This research investigates the causes of poor quality workmanship by the
contractors during the construction of network infrastructure. The impact that the
contractors have on the network's performance, and the reliability of the supply
chain are very important to evaluate, as it is one of the key performance indicators
measured for business performance. The quality of workmanship and the best
practices that the contractors provide during the construction phase have an
impact on the performance of the network, which is why this research will focus
on the development of the contractors to improve the quality of workmanship. In the past few years Eskom Distribution Division has experienced numerous
electrical faults in the networks, resulting in a loss of power to the customers and
loss of revenue to the organisation. Contractor development is one of the methods
used to build positive and mutually benefiting relationships between the buyer and
the supplier. The method used in this research was through looking at the current
practices, from the selection of contractor to development and maintaining of the
supplier database.
The objectives of the proposed research are to Improve the quality of
workmanship of the contractors, Improve the project lead times during
construction and investigate contractor development initiatives.
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