The impact of performance management processes on employee-employer relationships in a listed telecommunications company

• Main Author: Skorbinski, Roger
• Other Authors: Slabbert, Andre
• Language: en
• Published: Cape Peninsula University of Technology 2016
• Subjects: Industrial relations > South Africa; Performance > Management; Organizational effectiveness > South Africa
• Online Access: http://hdl.handle.net/20.500.11838/2060

Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2006. === The performance contract governs the employee-employer relationship and forms the basis of the exchange relationship that exists in organisations today. The exchange relationship has evolved as a result of the turbulent economic environment, and replaced the old psychologicalcontract between employee and employer. The present study looked at the extent to which the performance management process influences employee-employer relations. The. research focused on the impact of performance management on employee behaviour and their subsequent contribution to the success of organisational interventions. The ernplovee-emplover relationship often suffers due to the unsuccessfulor ineffective implementation of performance management systems, negatively affecting the organisational climate for the implementation of organisational interventions