An evaluation of mechanism for information communication technology service improvement
Submitted in partial fulfilment of the requirements for the Master Technology: Quality in the Faculty of Engineering === The adoption of best practice methodologies within Information Communication Technology (ICT) departments, are on the increase in order to bring about quality in their day-to-day...
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| Language: | en |
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Cape Peninsula University of Technology
2012
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| Online Access: | http://hdl.handle.net/20.500.11838/1206 |