Measuring Patient-Perceived Quality of Care in U.S. Hospitals Using Twitter

Measuring Patient-Perceived Quality of Care in U.S. Hospitals Using Twitter

BACKGROUND Patients use Twitter to share feedback about their experience receiving health care. Identifying and analyzing the content of posts sent to each hospital may provide a novel real-time measure of quality, supplementing traditional, survey-based approaches. OBJECTIVE To assess the use of...

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Bibliographic Details
Main Author:	Hawkins, Jared Brian
Format:	Others
Language:	en
Published:	Harvard University 2015
Online Access:	http://nrs.harvard.edu/urn-3:HUL.InstRepos:22837761

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