Software process management and case studies in Hong Kong.

by Ling Ho-Wan Howard, Ryoo Byung-Hoon. === Thesis (M.B.A.)--Chinese University of Hong Kong, 2003. === Includes bibliographical references (leaves 72-74). === ABSTRACT --- p.ii === TABLE OF CONTENTS --- p.iii === LIST OF ILLUSTRATIONS --- p.vi === LIST OF TABLES --- p.vii === PREFACE --- p.vii...

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Bibliographic Details
Other Authors: Ling, Ho-Wan Howard.
Format: Others
Language:English
Published: 2003
Subjects:
Online Access:http://library.cuhk.edu.hk/record=b5896049
http://repository.lib.cuhk.edu.hk/en/item/cuhk-324132
Description
Summary:by Ling Ho-Wan Howard, Ryoo Byung-Hoon. === Thesis (M.B.A.)--Chinese University of Hong Kong, 2003. === Includes bibliographical references (leaves 72-74). === ABSTRACT --- p.ii === TABLE OF CONTENTS --- p.iii === LIST OF ILLUSTRATIONS --- p.vi === LIST OF TABLES --- p.vii === PREFACE --- p.viii === Chapter === Chapter I. --- IT PROFILE OF HONG KONG --- p.1 === IT Penetration in2002 --- p.1 === Government Initiatives --- p.2 === Software Industry of Hong Kong --- p.2 === Chapter II. --- IT STRATEGY --- p.5 === IT Strategy - 3 Check Points --- p.5 === Flexible Platform --- p.5 === Strategy vs. ROI --- p.8 === Outsourcing or Internal Development --- p.9 === Quality Management System ´ؤ Instituting Best Practices --- p.10 === Deming's 14 Points --- p.11 === The Juran Trilogy --- p.12 === Crosby's 14 Quality Steps --- p.13 === Chapter III. --- SOFTWARE QUALITY MANAGEMENT - CMM --- p.16 === Software Development Project --- p.16 === Software Project Process Model --- p.17 === Software Quality Management --- p.19 === Capability Maturity Model (CMM) --- p.20 === Bootstrap 3.2 --- p.23 === Trillium --- p.25 === ISO 9001/TickIT --- p.26 === SPICE --- p.27 === Chapter IV. --- CMM PRACTICES IN THE WORLD --- p.29 === The CMM Practices - Worldwide --- p.29 === Two studies on Software Process Management in Taiwan --- p.32 === Software Process Management in Taiwan: A Longitudinal Study of Top 1000 Companies --- p.32 === Software Project Process Management Maturity and Project Performance --- p.34 === Chapter V. --- SOFTWARE PROCESS MANAGEMENT IN HONG KONG --- p.36 === The CMM in Hong Kong --- p.37 === Case Studies on the SPM in Hong Kong --- p.41 === Case 1: Dow Chemical --- p.41 === Case 2: Oracle Hong Kong --- p.44 === Case 3: Bentley Systems Inc. (Hong Kong) --- p.48 === Case 4: i-Cable --- p.50 === Case 5: SinoPac Securities (Asia) Ltd --- p.53 === Implications of the Statistics --- p.55 === Factor comparison of mean value --- p.56 === Implications --- p.58 === Chapter VI. --- CONCLUSION --- p.60 === APPENDIX --- p.62 === BIBLOGRAPHY --- p.72