Reengineering of the banking industry.
by Chak Siu Choi. === Thesis (M.B.A.)--Chinese University of Hong Kong, 1998. === Includes bibliographical references. === ABSTRACT === TABLE OF CONTENTS === Chapter I. --- INTRODUCTION --- p.1 === Hong Kong as a Financial Hub --- p.1 === Reengineering Defined --- p.2 === Bank Reengineering at a...
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| Format: | Others |
| Language: | English |
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1998
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| Online Access: | http://library.cuhk.edu.hk/record=b5889412 http://repository.lib.cuhk.edu.hk/en/item/cuhk-322122 |
| Summary: | by Chak Siu Choi. === Thesis (M.B.A.)--Chinese University of Hong Kong, 1998. === Includes bibliographical references. === ABSTRACT === TABLE OF CONTENTS === Chapter I. --- INTRODUCTION --- p.1 === Hong Kong as a Financial Hub --- p.1 === Reengineering Defined --- p.2 === Bank Reengineering at a First Glance --- p.3 === Objectives --- p.4 === Methodology --- p.4 === Secondary Data --- p.4 === Questionnaires --- p.5 === Chapter II. --- THE DEVELOPMENT OF REENGINEERING IN THE BANKING INDUSTRY --- p.6 === The Rule of Regulated Oligopolies (1960-1981) --- p.6 === The Rise of Disintermediation and Excess Credit Risk (1981-1991) --- p.8 === The Reengineering Imperative (1990s) --- p.10 === Chapter III. --- THE TIMING CONCERN OF THE REENGINEERING BANK --- p.12 === Languishing Stock Price --- p.13 === Strategic Directions Conflict with Market Valuation --- p.13 === Sub-Par Efficiency Ratios --- p.13 === Perceived Process Redundancy --- p.14 === Senior Management's Will and Skill --- p.14 === Chapter IV. --- THE STRATEGIES OF THE REENGINEERING BANK --- p.15 === Preparing for Change --- p.17 === Understanding Current Costs --- p.17 === Understanding Current Pricing --- p.17 === Generating Reengineering Options --- p.18 === Refining Options --- p.18 === Creating the New Bank --- p.18 === Chapter V. --- BANK REENGINEERING OVERSEAS --- p.20 === "NationsBank, Charlotte" --- p.20 === "Norwest Corp., Minneapolis" --- p.21 === "First Commerce Corp., New Orleans" --- p.21 === "Premier Bank, Louisiana" --- p.21 === "Merchants Bank, Vermont" --- p.22 === "Texas Commerce Bank, Texas" --- p.22 === Chapter VI. --- BANK REENGINEERING IN HONG KONG --- p.24 === Shifting Demographics --- p.24 === Increasing Customer Sophistication --- p.24 === Intensifying Competition --- p.25 === Growing Use of Technology --- p.25 === Standard Chartered Bank --- p.26 === Dah Sing Bank --- p.27 === Citibank --- p.28 === Bank of East Asia --- p.28 === Chapter VII. --- THE DIFFICULTIES AND PROBLEMS FACED BY THE REENGINEERING BANK --- p.33 === Chapter VIII. --- IMPLICATIONS TO THE BANKING INDUSTRY --- p.36 === APPENDICES === BIBLIOGRAPHY |
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