Total quality management: old, new or what, and implications for the Hong Kong service sector.
by Li Sau-fan, Elsie. === Thesis (M.B.A.)--Chinese University of Hong Kong, 1994. === Includes bibliographical references (leaves 74-76). === ABSTRACT --- p.ii === TABLE OF CONTENTS --- p.iv === LIST OF TABLES --- p.vi === LIST OF FIGURES --- p.vii === ACKNOWLEDGEMENTS --- p.viii === Chapter ==...
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| Format: | Others |
| Language: | English |
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Chinese University of Hong Kong
1994
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| Online Access: | http://library.cuhk.edu.hk/record=b5888044 http://repository.lib.cuhk.edu.hk/en/item/cuhk-319322 |