The effect of locus of control and type of voice on satisfaction with voice and procedural justice

• Main Author: Thrall, Robert Eugene
• Format: Others
• Published: CSUSB ScholarWorks 2002
• Subjects: Locus of control; Voice culture; Speech > Physiological aspects; Elocution; Communication > Psychological aspects; Job satisfaction; Quality of work life; Industrial and Organizational Psychology
• Online Access: https://scholarworks.lib.csusb.edu/etd-project/2058; https://scholarworks.lib.csusb.edu/cgi/viewcontent.cgi?article=3058&context=etd-project

This study examined the roles of type of voice and locus of control on satisfaction with type of voice and on feelings of procedural justice. Two forms of voice were assessed, instrumental and non-instrumental, as well as two forms of locus of control, external and internal. Participants read a scenario that randomly placed them into type of voice. Participants responded to surveys to determine the persons' locus of control, satisfaction with voice and feelings of procedural justice. A form of participation that brings employees satisfaction is voice. Allowing employees to express their opinions is seen as fair and has benefits to employees, as well as the organization. Some individuals prefer to have an impact and be more involved in the workplace, while others do not.