Examining Fully Online Degree Students' Perceptions of Online Student Support Services: A Mixed Method Study Using Grounded Theory and Rasch Analysis

The higher education market is becoming much more competitive as more students are attracted to online courses and online degree programs. In order to remain competitive, higher education institutions must provide students access to online support services. However, an online student support service...

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Bibliographic Details
Main Author: Dean Heimberg, Tamara
Format: Others
Published: CSUSB ScholarWorks 2014
Subjects:
Online Access:https://scholarworks.lib.csusb.edu/etd/21
https://scholarworks.lib.csusb.edu/cgi/viewcontent.cgi?article=1015&context=etd