An exploration of contact centre service management within a service science context

An exploration of contact centre service management within a service science context

Bibliographic Details
Main Author: Parikh, Vishal
Other Authors: Johnston, Andrew ; Richardson, Helen
Published: Sheffield Hallam University 2018
Online Access:https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.749569
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spelling ndltd-bl.uk-oai-ethos.bl.uk-7495692019-01-08T03:35:43ZAn exploration of contact centre service management within a service science contextParikh, VishalJohnston, Andrew ; Richardson, Helen2018Sheffield Hallam Universityhttps://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.749569http://shura.shu.ac.uk/21931/Electronic Thesis or Dissertation
collection NDLTD
sources NDLTD
author2 Johnston, Andrew ; Richardson, Helen
author_facet Johnston, Andrew ; Richardson, Helen
Parikh, Vishal
author Parikh, Vishal
spellingShingle Parikh, Vishal
An exploration of contact centre service management within a service science context
author_sort Parikh, Vishal
title An exploration of contact centre service management within a service science context
title_short An exploration of contact centre service management within a service science context
title_full An exploration of contact centre service management within a service science context
title_fullStr An exploration of contact centre service management within a service science context
title_full_unstemmed An exploration of contact centre service management within a service science context
title_sort exploration of contact centre service management within a service science context
publisher Sheffield Hallam University
publishDate 2018
url https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.749569
work_keys_str_mv AT parikhvishal anexplorationofcontactcentreservicemanagementwithinaservicesciencecontext
AT parikhvishal explorationofcontactcentreservicemanagementwithinaservicesciencecontext
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