Reputation interrupted : microblog eWOM brand image disruptions in a shareworthy world
The management and preservation of a corporate reputation is an ever-increasingly difficult proposition in today’s environment where organisations’ stakeholders have access to unprecedented levels of information at their fingertips. Advances in digital technologies, and microblogs such as Twitter, h...
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University of Strathclyde
2017
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Online Access: | https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.742055 |