Investigation of TQM implementation to the UAE public sector organisations

This research explores the possibility of adopting quality approach for the United Arab Emirates Public Sector Institutions (UAEPSI), aiming to improve their performance and enable them to provide quality standard services for customers and other stakeholders. The research was based on a literature...

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Bibliographic Details
Main Author: Al Awadhi, A. Y.
Other Authors: Al-Shaghana, Kadim
Published: Sheffield Hallam University 2010
Online Access:https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.741399