The effectiveness of the National Student Survey and local institutional surveys as a management tool for setting effective strategies in higher education
This thesis investigates some of the primary institutional challenges linked to the management and reporting of student satisfaction and examines how institutions use, and manage, the business intelligence arising out of student satisfaction surveys. It investigates the effectiveness of setting inst...
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Nottingham Trent University
2016
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.684904 |