A comparative study on quality management in the Brazilian and the Scottish Prison Service

A comparative study on quality management in the Brazilian and the Scottish Prison Service

This study identifies and compares quality perceptions and initiatives between the Scottish Prison Service (SPS) and the Brazilian Prison Service - Santa Catarina State (BPS-SC). The two organisations have specific approaches towards quality management. The SPS is involved in a formal quality manage...

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Bibliographic Details
Main Author:	Vieira, Marcelo Milano Falcão
Published:	University of Edinburgh 1996
Subjects:	364
Online Access:	http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.663273

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