A comparative study on quality management in the Brazilian and the Scottish Prison Service
This study identifies and compares quality perceptions and initiatives between the Scottish Prison Service (SPS) and the Brazilian Prison Service - Santa Catarina State (BPS-SC). The two organisations have specific approaches towards quality management. The SPS is involved in a formal quality manage...
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University of Edinburgh
1996
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.663273 |