Impact of quality on employees

This research explores the relationship between a strategic approach to quality management in Canadian organizations and employee measures of happiness. In particular, it investigates how a strategic approach to quality management impacts on employee satisfaction, engagement, and morale. Understandi...

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Bibliographic Details
Main Author: Stoehr, A.
Published: University of the West of England, Bristol 2014
Subjects:
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.619062