Quality of service assessment over multiple attributes

The development of the Internet and World Wide Web have led to many services being offered electronically. When there is sufficient demand from consumers for a certain service, multiple providers may exist, each offering identical service functionality but with varying qualities. It is desirable the...

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Bibliographic Details
Main Author: Al-Dossari, Hmood Zafer
Published: Cardiff University 2011
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.585226