Service quality in Islamic and conventional banks in Malaysia : an explorative and comparative analysis
Islamic banks now operate in competition with other Islamic banks, foreign Islamic banks and also with conventional banks offering banking products and services based on Islamic principles. However, it is known that the intense competition in banking industry results in providing better services to...
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Durham University
2013
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.571966 |