On queues with time-varying demand

The service sector lies at the heart of industrialized societies. Since the early decades of the twentieth century queueing theory has provided service managers with a mathematical framework to evaluate the operational service quality and service efficiency of their services, and to strive for a bal...

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Bibliographic Details
Main Author: Izady, Navid
Published: Lancaster University 2010
Subjects:
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.551633