Hierarchically nested identities and motivation to help at work : a social identity perspective

Helping behaviours at work have significant associations with the organisations' long term performance. however it is difficultly to make formal agreements with employees describing when and how they should help because effective helping behaviours are dynamic and what is helpful in one situati...

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Bibliographic Details
Main Author: Boehling, Max
Published: University of Kent 2008
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Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.499576
Description
Summary:Helping behaviours at work have significant associations with the organisations' long term performance. however it is difficultly to make formal agreements with employees describing when and how they should help because effective helping behaviours are dynamic and what is helpful in one situation may not be helpful in another. However, if employees become intrinsically motivated to help others they may respond efficiently in situations where help is beneficial. Social identity theory (SIT) and self-categorisation theory (SCT) (Tajfel & Turner. 1986) describe when the group becomes self and influences behaviours.