| Summary: | 5203 L $$aInnovation in the pub blic sector is an under-researched area. 'Innovation" and "public sector tend to be viewed as mutually exclusive, while innovation is seen to be essential for the private sector. The emergence of the potential of Information Communication Technology (ICT), which has been strongly taken up in the private sector to transform business processes and employment and create new industries, has triggered policy makers to emulate the same success stories in the public sector, pushed by vendors. Many governments have adopted ICTin the form of electronic (e) government to reform or transform their public sectors mainly to provide better service internally (Government to Government) and externally (Government to Citizens and Business).
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