| Summary: | Increasingly Institutions in Higher Education are being required to justify themselves. In the absence of agreed objectives, this is difficult. The Author proceeds by representing the objectives of an institution by the mix of activities it chooses to involve itself in. Each activity is examined in turn and the problems of measurement of inputs and outputs for that activity are identified. The point is made that measures of performance implicitly relate to some concept of the process that turns inputs into outputs. The Author, therefore, discusses the various suggestions that have been made. There are few acceptable measures of overall performance and so the Author suggests the use of a profile of performance or an input-output list instead. The thesis draws on the research carried out by the Author (with others) in the area and discusses in detail two approaches; variance analysis and the efficiency frontier, which it is suggested are fruitful areas for further research.
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