Discovery of the CRM behaviour theory : managing corporate customer relationships in the changing telecoms industry

Discovery of the CRM behaviour theory : managing corporate customer relationships in the changing telecoms industry

Bibliographic Details
Main Author:	Labus, Michael
Published:	University of the West of England, Bristol 2007
Subjects:	658.812
Online Access:	http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.444495

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