Performance management in further education : a balanced scorecard approach
This study investigates aspects of performance management to determine if such a system can be implemented in a further education college. The performance management system used was based on the concept of the Balanced Scorecard devised by Kaplan and Norton in 1992. The Balanced Scorecard is a perfo...
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University of Strathclyde
2002
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.428168 |