Towards a context-appropriate performance evaluation : the case of EFQM-affiliated organisations
A remarkable number of research are coming to suggest that the approach driving the current human resource (HR) performance evaluation in the organisations with a quality orientation is fundamentally in sharp conflict with total quality management (TQM) requirements. This inconsistency, in turn, imp...
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University of Strathclyde
2004
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.416197 |