The significance of affect and the role of self-monitoring in service application processes and outcomes

The significance of affect and the role of self-monitoring in service application processes and outcomes

Bibliographic Details
Main Author:	Clarke, Geraldine
Published:	De Montfort University 2000
Subjects:	658 Marketing
Online Access:	http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.391850

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