Development of a model to integrate patient, staff & doctor satisfaction attributes and predictors into senior level healthcare management decision-making & policy development

This thesis addressesth e question of the significance or addedv alue derived from directly integrating client (defined as patients, doctors, and staff) satisfaction level predictors and attributes into senior level healthcare decision-making and policy development processes. It poses the questions:...

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Bibliographic Details
Main Author: El-Sharkawi, Hossam K.
Published: City University London 2000
Subjects:
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.340020