A study of mental health consumers' perceptions of access to and satisfaction with integrated behavioral health care services in Metropolitan Atlanta
This study examines mental health consumers' perceptions of access to and satisfaction with integrated behavioral healthcare services in Metropolitan Atlanta. Seventy-five participants (N=75) were selected for this study, utilizing nonprobability convenience sampling. The consumers were current...
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| Format: | Others |
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DigitalCommons@Robert W. Woodruff Library, Atlanta University Center
2013
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| Online Access: | http://digitalcommons.auctr.edu/dissertations/773 http://digitalcommons.auctr.edu/cgi/viewcontent.cgi?article=2259&context=dissertations |
| Summary: | This study examines mental health consumers' perceptions of access to and satisfaction with integrated behavioral healthcare services in Metropolitan Atlanta. Seventy-five participants (N=75) were selected for this study, utilizing nonprobability convenience sampling. The consumers were current program participants who received services from Mclntosh Community Behavioral Health facility over the past 24 months. The research employed a 34-item, six-point Likert scale survey questionnaire to solicit the perceptions of program participants. Frequency distribution, cross-tabulation and statistical test of Phi (φ) and chi square were used to analyze the relationships and statistical significance of relationships between the variables. The findings of the study indicated that the majority of mentally ill program participants (97.3%) believed that they were able to gain access to services and a majority (96.0%) were also satisfied with the services they received. Key Terms: Access, Satisfaction, Behavioral Health and Integrated Behavioral Healthcare. |
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