The effects of system response time and cognitive loading on accessing an automated telephone emergency service: examining elderly and young users

<p>The user interface for a proposed alternative emergency service was conceived and designed for a standard touch-tone telephone. The service would allow a user to activate an automated, pre-recorded message containing information to aid emergency responders. The user must only press a few sp...

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Bibliographic Details
Main Author: Kies, Jonathan K.
Other Authors: Industrial and Systems Engineering
Format: Others
Language:en
Published: Virginia Tech 2014
Subjects:
Online Access:http://hdl.handle.net/10919/43171
http://scholar.lib.vt.edu/theses/available/etd-06112009-063605/