Supplier-customer relationships: a study of the application of quality management in the federal government

Public administrators continuously look for ways to improve administrative support processes, including the procurement of goods and services. The system of management developed by the late Dr. W. Edwards Deming has been advanced as a candidate to accomplish such improvements. His "System of...

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Bibliographic Details
Main Author: Bacher, Stephen E.
Other Authors: Public Administration and Policy
Format: Others
Language:en
Published: Virginia Tech 2014
Subjects:
Online Access:http://hdl.handle.net/10919/38116
http://scholar.lib.vt.edu/theses/available/etd-06062008-155420/