Beauty and consensus : practices for agreeing on the quality of the service in client-professional interactions
This dissertation is a microanalytic investigation of professional communication in beauty salons in the United States and Japan. In particular, it centers on the analysis of a common, yet very important occurrence found in cosmetology sessions: what I call the "service-assessment sequence"...
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| Format: | Others |
| Language: | English |
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2010
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| Online Access: | http://hdl.handle.net/2152/7525 |