Looking Beyond Patient Satisfaction: Experiences of Spanish-Speaking Patients Seeking Non-Urgent Care in an Emergency Department
This exploratory mixed-methods study examines the experiences of Spanish-speaking patients seeking non-urgent care in an emergency department setting. Emphasis is placed on understanding variables that influence patient satisfaction among this particular special patient population. This study draws...
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| Format: | Others |
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Scholar Commons
2018
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| Online Access: | https://scholarcommons.usf.edu/etd/7374 https://scholarcommons.usf.edu/cgi/viewcontent.cgi?article=8571&context=etd |