Understanding and Applying Emotional Intelligence: A Qualitative Study of Tampa Veterans Administration Hospital Employees
Emotional intelligence (EI) has not been studied extensively within the Veterans’ Health Administration (VHA). The VHA is the largest healthcare organization in America with over 360,000 employees and the organization invests heavily in competency development. The Tampa VA is a level 1 fac...
| Main Author: | |
|---|---|
| Format: | Others |
| Published: |
Scholar Commons
2017
|
| Subjects: | |
| Online Access: | http://scholarcommons.usf.edu/etd/7040 http://scholarcommons.usf.edu/cgi/viewcontent.cgi?article=8237&context=etd |