Measuring social stressors in organizations: The development of the Interpersonal Conflict in Organizations Scale (ICOS)
Interpersonal conflict in organizations has been recognized as a leading social stressor across occupations with detrimental effects on employee well-being and organizational outcomes. However, reliable and valid measures of conflict are scarce and even the most widely used scales are limited by wea...
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Scholar Commons
2006
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Online Access: | http://scholarcommons.usf.edu/etd/2599 http://scholarcommons.usf.edu/cgi/viewcontent.cgi?article=3598&context=etd |