Datorplatser och it-hjälp på folkbiblioteket : En diskursanalys av digital delaktighet i biblioteksplaner

• Main Author: Granberg, Matilda
• Format: Others
• Language: Swedish
• Published: Uppsala universitet, Institutionen för ABM 2019
• Subjects: Digital divide; Digital Inclusion; Digital Literacy; Public Libraries; Discourse Analysis; Digitala klyftan; digital delaktighet; digital kompetens; folkbibliotek; diskursanalys; Information Studies; Biblioteks- och informationsvetenskap
• Online Access: http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-389345

Introduction. The aim of this study is to investigate how digital inclusion is constructed in Swedish library plans. This is done by examining: how discourses produce digital inclusion in twelve library plans, which motives for working with digital inclusion are expressed in these discourses and which factors are present in digital inclusion according to the library plans. Method. A discourse analysis is conducted on statements regarding public libraries’ work on digital inclusion in twelve library plans from twelve different municipalities in Stockholm county. The model used identifies signs and articulations about digital inclusion in the material, and analyzes the relationship and consequences of these. Analysis. The type of discourse analysis chosen for this study is discourse theory as presented by Winther Jørgensen and Phillips. A model of digital technology access, by Van Dijk, completes the analysis. Result. Three discourses on digital inclusion are present in the material: one democratic discourse, one digitalization discourse and one discourse of exclusion and inclusion. The digitalization discourse dominates and is closest to hegemony, but the democratic discourse is strong as well. Physical access to digital technology and skills access are the types of access most prominent in the discourses. Motivational and usage access are rarely mentioned. Conclusion. According to the dominating discourse in the studied library plans, digital inclusion is produced as a consequence of digitalization. This might lead to technological determinism. The important factors of digital inclusion involve having physical access to digital technology and the appropriate skills to handle the technology. Usage access is the type of access with the biggest inequality gap, but is the least present in the material. This is a two years master’s thesis in Library and Information Science.