Marknadsföring i sociala medier och electronic word-of-mouth inom hotellbranschen : En multipel fallstudie om hur hotell i Sverige använder marknadsföring i sociala medier och electronic word-of-mouth
This study investigates how hotels use social media marketing and electronic word-of-mouth to enhance hotel brand awareness and customer relations. The aim of this study is to examine how hotels use social media and electronic word-of-mouth to build and strengthen the hotel's brand awareness an...
| Main Authors: | , |
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| Format: | Others |
| Language: | Swedish |
| Published: |
Uppsala universitet, Företagsekonomiska institutionen
2019
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| Subjects: | |
| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-388793 |