Innovation in Service Organizations : The development of a suitable innovation measurement system
Innovation in services has arisen to be a hot topic of today and being innovative serve as a key in staying competitive in most business settings, the service sector is no exception.Although important, service innovation is difficult to measure and the service perspective has been noticeably absent...
Main Authors: | Johansson, Amanda, Smith, Emelie |
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Format: | Others |
Language: | English |
Published: |
Uppsala universitet, Företagsekonomiska institutionen
2015
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Subjects: | |
Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-255992 |
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