Interactive and more usable approach towards Customer Product Information

Information about complex technical products such as Radio base Stations (RBS) needsto be presented in ways that make them easy to understand. The aim of this project was toinvestigate Ericsson´s Customer Product Information for complex technical productsfrom the users’ point of view and propose imp...

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Bibliographic Details
Main Author:	Bilal, Yasir
Format:	Others
Language:	English
Published:	Uppsala universitet, Institutionen för informatik och media 2014
Online Access:	http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-225637

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spelling	ndltd-UPSALLA1-oai-DiVA.org-uu-2256372014-09-30T04:52:24ZInteractive and more usable approach towards Customer Product InformationengBilal, YasirUppsala universitet, Institutionen för informatik och media2014Information about complex technical products such as Radio base Stations (RBS) needsto be presented in ways that make them easy to understand. The aim of this project was toinvestigate Ericsson´s Customer Product Information for complex technical productsfrom the users’ point of view and propose improvements to the user interface. Userrequirements were gathered from interviews and from literature on digital libraries,search and navigation. Several usability problems were identified and analyzed. Aprototype was made that demonstrate proposed design solutions to the found problems.General recommendations for digital libraries of customer information about technicalproducts are given. Student thesisinfo:eu-repo/semantics/bachelorThesistexthttp://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-225637application/pdfinfo:eu-repo/semantics/openAccess
collection	NDLTD
language	English
format	Others
sources	NDLTD
description	Information about complex technical products such as Radio base Stations (RBS) needsto be presented in ways that make them easy to understand. The aim of this project was toinvestigate Ericsson´s Customer Product Information for complex technical productsfrom the users’ point of view and propose improvements to the user interface. Userrequirements were gathered from interviews and from literature on digital libraries,search and navigation. Several usability problems were identified and analyzed. Aprototype was made that demonstrate proposed design solutions to the found problems.General recommendations for digital libraries of customer information about technicalproducts are given.
author	Bilal, Yasir
spellingShingle	Bilal, Yasir Interactive and more usable approach towards Customer Product Information
author_facet	Bilal, Yasir
author_sort	Bilal, Yasir
title	Interactive and more usable approach towards Customer Product Information
title_short	Interactive and more usable approach towards Customer Product Information
title_full	Interactive and more usable approach towards Customer Product Information
title_fullStr	Interactive and more usable approach towards Customer Product Information
title_full_unstemmed	Interactive and more usable approach towards Customer Product Information
title_sort	interactive and more usable approach towards customer product information
publisher	Uppsala universitet, Institutionen för informatik och media
publishDate	2014
url	http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-225637
work_keys_str_mv	AT bilalyasir interactiveandmoreusableapproachtowardscustomerproductinformation
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Interactive and more usable approach towards Customer Product Information

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