Interactive and more usable approach towards Customer Product Information
Information about complex technical products such as Radio base Stations (RBS) needsto be presented in ways that make them easy to understand. The aim of this project was toinvestigate Ericsson´s Customer Product Information for complex technical productsfrom the users’ point of view and propose imp...
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| Format: | Others |
| Language: | English |
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Uppsala universitet, Institutionen för informatik och media
2014
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-225637 |
| Summary: | Information about complex technical products such as Radio base Stations (RBS) needsto be presented in ways that make them easy to understand. The aim of this project was toinvestigate Ericsson´s Customer Product Information for complex technical productsfrom the users’ point of view and propose improvements to the user interface. Userrequirements were gathered from interviews and from literature on digital libraries,search and navigation. Several usability problems were identified and analyzed. Aprototype was made that demonstrate proposed design solutions to the found problems.General recommendations for digital libraries of customer information about technicalproducts are given. |
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