Exploring the concept of Customer Relationship Management: emphasizing social

Today the amount of data available is huge and the growth is even vaster. Data containing all sorts of information is easy to acquire and available for all who seeks it. The age of Information Technology has produced many potent techniques to collect and compile data; however the next decennia may p...

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Bibliographic Details
Main Authors: Elfving, Jarl, Lemoine, Karl
Format: Others
Language:English
Published: Uppsala universitet, Företagsekonomiska institutionen 2012
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-176486